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AmazinglySmooth
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Aug 18, 2019

slight echo

I feel like I hear a slight echo in my Hearphones.  Is this common?  I have tried different sizes of the ear pieces, but I still hear two sounds with one being slightly delayed from the first.  I just bought these last night so this is my first experience.

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AmazinglySmooth
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Aug 18, 2019

Re: slight echo

For example, if I put everything at zero, I still hear the echo.  Also, at zero everything it doesn't sound like zero.  It still seems to be doing something to the sound.  It seems tinny.

AmazinglySmooth
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Re: slight echo

I called support.  The correct term isn't "echo" but "reverberation".  Support suggests the reverb can come from leakage due to poor fit of the ear plugs.  I think this is correct because when I push them against my ear, I hear less reverb.  I'm not sure yet if this pair is functioning correctly, though. 

Community Manager

Re: slight echo

Hi Amazingly Smooth,

 

Thank you for joining the Bose Hear Community. And thanks for calling support.

 

Please watch this video. It may help you to get a good fit (and less reverberation).

 

 

 

Does that help?
ST