This morning I got my old Apple TV out and hooked it up. Fired up the system and bingo perfect picture. Shut the system off and restarted and the same thing happened a distorted picture again. So tell me why the Roku works and the Apple TV doesn't. Good thing I have some paitenance but it's starting to wear out. LOL Thanks for your support and we'll keep trying till we get it right. I know BOSE!
Boy! Are we having fun yet? So this morning I fire up my Roku connected to my Bose Lifesytle 600 console and now it's pixelated. Blows my mind guys!
My apologies for the delay. Somehow your messages were bumping the thread away from my view.
Is the Roku still pixelated when going through the LS600 console? As well, you're still having issues with the Apple TV?
As well, I'll be sending you a private message shortly.
I finally called tech support and I'm sending it in for repair. I did forget to tell everyone that a while back I got the big red light on the console. I turned it off and turned it back on and it seemed to work but maybe that's my problem. Oh well, that's the way it is. I'm not a happy camper right now. And when you send my private messages I can't do anything with them so they are total waste of time.
Well, after nearly 3 weeks without my console I finally received it. Hooked everything up and the same exact problem. So I call Bose. The tech read through the notes and told me they couldn't duplicate the problem so they just returned it with a new power supply and remote. This was last week.
So yesterday I removed the cable box from HDMI 1 and added the Apple TV. Apple TV worked perfect. Turned it off and on at least 6 times and it worked every time. So then I added the cable box to HDMI 2. Turned it on and it's a discolored picture with no sound. Removed it from HDMI 2 using Unify the same thing. Repeated the process through HDMI 5 same results everytime. So today they ask me to send in the console and they'd expidite the process and would have it back in two weeks. I said no, what assurances would have that it wouldn't come back the same as the last time. So she talks to someone again and they want me to send in my old unit and they would send my a new one. I said I don't have boxes for that. The last time they did that they sent me the new unit and I returned the old in the boxes they sent out. I told them this the last Bose anything I'd buy and they could stick where the sun don't shine. I can make this work with my TV and my Harmony remote but what a joke. $3000 piece of S***t.