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Nov 25, 2017

Bose 650 remote will not turn on/off Cisco 9865 HDC

I have a Cisco 9865 HDC. The Bose remote will work all of the functions of the box (guide, volume, channels, DVR) EXCEPT turn it on or off.  I have IR emitter set up even though I think the box is CEC capability. Any thoughts. Would be appreciated since I was hoping that I could just have one re,mote do everything. By the way this is also the case with my Apple TV version 2.

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Oct 16, 2016

Re: Bose 650 remote will not turn on/off Cisco 9865 HDC

Bose is well known and well documented on the forums to have insanely poor CEC support and issues.

 

Chances are what you are experiencing now will be about as good as it will get. Honestly feel and believe Bose not even care about fixing CEC issues. They avoid answering the issue. Is like they have our money  and just laughing all way to the bank.

 

Another example? See my post with issue with Lifestyle 650 here:

 

https://community.bose.com/t5/Home-Theater/Bose-Lifestyle-650-remote-not-working-as-should/m-p/90012...