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reg549
Audible Advocate
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Mar 3, 2019

Bose 700 lost blu ray player icon

I went through setup and had set up Samsung dvd player into remote, but now the icon is gone.  I have to go back to dvd remote to operate player.  Isn't there a way to add the dvd player back to samsung remote?  Call me lost.

3 REPLIES 3
Community Manager

Re: Bose 700 lost blu ray player icon

Hi reg549,

 

Sorry to hear that you are experiencing problems with your remote. It seems that the remote and your DVD player lost connection. Have you tried going through the programming process once again? If you are unsure on how to do this, here is a link to an article on our support page. Hopefully you'll find this useful.

 

Please don't hesitate to get back to us if the problem persists.

Have a great day!

 

- Anne - Bose Technical Support

reg549
Audible Advocate
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Mar 3, 2019

Re: Bose 700 lost blu ray player icon

Yes that worked thank you...
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Feb 26, 2019

Re: Bose 700 lost blu ray player icon

Hello Reg549.

Thank you for getting back in touch to confirm that it has resolved your issue. We are glad that everything is working correctly! 

If you have any issues in the future, please feel free to write back on the community for assistance. 

Hope you have a lovely day! 

Kind regards
Liam G - Community Support