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Registered since

Mar 27, 2019

Bose Cinemate series 2


I noticed my subwoofer is not working, I unplugged both the speakers and there was very little volume, I tried turning on and off volume, also tried unplug for 60 secs and plugged in back but still having problems. I also noticed that Optical fiber cable didnt have light on 1 end so i tried with WHite and Red cable but still has the same problem. Unit is 6 years old and it was working fine. Please help. Thanks


Re: Bose Cinemate series 2

Hello Rahulrai235,


Welcome to the community!


Sorry to hear you're having issues with your Cinemate II Subwoofer. Thank you for having an attempt at some troubleshooting. 


As you have tried all the troubleshooting methods we would suggest, I would strongly advise you call in to your local contact centre and they would be glad to assist you further. If you CLICK THIS LINK and select your region, scroll down to "Contact Us", they would be happy to help. 


Many thanks


Tegan M - Community Support 

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