RPiplica
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Feb 18, 2019

Bose Companion 20 Control Pod not working correctly

For the last month or so I have had issues with the Control Pod. Without warning the sound on the speakers becomes loud or soft and when I try to adjust it via the control pod it acts irratic and is almost impossible to adjust the volume. Is there a replacement unit available or a solution for this. Thanks.

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Re: Bose Companion 20 Control Pod not working correctly

Author Accepted Answer selected by RPiplica

Hi RPiplica,

 

Thanks for the post, and welcome to the community!

 

We do have replacement control pods available for the Companion 20 speakers.  Please contact your local support center via phone to place an order for a new one.

 

Best,

Brandon - Community Support

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Re: Bose Companion 20 Control Pod not working correctly

Author Accepted Answer selected by RPiplica

Hi RPiplica,

 

Thanks for the post, and welcome to the community!

 

We do have replacement control pods available for the Companion 20 speakers.  Please contact your local support center via phone to place an order for a new one.

 

Best,

Brandon - Community Support

RPiplica
Audible Advocate
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Feb 18, 2019

Re: Bose Companion 20 Control Pod not working correctly

Thanks very much I was able to fix by resetting the unit.