Curiously have you tried to plug the system into a different electrical outlet to see if this is possibly caused by the currently used electrical socket providing interference? Can you also attempt to move the system 3-4 feet away from any electronics to verify that this is not caused by electrical interference from other devices? Also, have you tried to reboot the system by unplugging the power cord for a full two minutes, then plugging the system back in? Lastly, have you tried to run AdaptIQ once more?
If you have already tried the above, and the issue remains, I would recommend contacting your local support center. If you go to our global page HERE, you can select your country, then scroll down to the bottom of the page and click "Contact Us". This should provide you with the phone number, email, and chat services for your country.