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Dec 26, 2018

Bose Remote does not shut off TV

Is anyone having a recent problem with Bose remote not shutting off TV on the 650 system. This is a recent issue, I think related to an recent software update. Prior to updated Bose remote worked perfectly. Now when I hit power button on Bose remote Bose console shuts down but TV doesn't. Installer worked on problem 4 hours and even replaced console but did not solve problem, so now I have to shut down TV using TV remote.


Any help would be great but I think there is a software problem


John Brehm


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Community Manager - Retired
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Mar 15, 2018

Re: Bose Remote does not shut off TV

Hi John,


Thanks for writing in!


Your question regarding turning off the TV with the Bose remote is being answered HERE.


Warm Regards,

Tony A - Community Support