Silent Starter
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Feb 23, 2019

Bose Solo 5 will not turn on

I have had my Bose for less than a year and for the past month I have not been able to get it to turn on.  One day it was working and the next it wasn't.  I tested the the power cable to ensure it did not short out and confirmed that power is being filtered to the system. I tested the the power connections through to the circuit board and again confirmed power.  That is as far as I know how to go so am not sure why it isn't working.  I changed the battery in the remote (just in case) and programed it to a TV, the remote works, the BOSE still won't turn on.  AM I missing something simple or do I have a nice paper weight?

Moderator - Retired
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Dec 5, 2016

Re: Bose Solo 5 will not turn on

Hello edgerdje,


Thank you for all the details and welcome to the community.


We're sorry to see your Solo 5 is no longer powering on, but we would be happy to assist. 


The best way to get this resolved is by contacting support for service.


If you go HERE, select your region, scroll to the bottom, choose "Contact Us" and a phone number will be displayed.


Kind Regards,

Joel - Community Support