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Oct 22, 2018

Bose SoundDock Volume Control Issue

The + button to increase the volume does not work. Any suggestions on what the problem could be and how to fix it?

 

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Dec 15, 2016

Re: Bose SoundDock Volume Control Issue

Hello Roxane,

 

Thanks for reaching out to the community, and we can definitely try to help you here.

 

Can you tell us which model you have? Is the button from the remote or on the dock that does not work? 

 

Let us know when you get the chance. 

 

Thank you again,

 

 

Mohsin - Community Support

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Oct 22, 2018

Re: Bose SoundDock Volume Control Issue

Hi It's a Bose SoundDock digital music system and its the button on the dock that doesn't work, I don't have the remote.

thank you
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Dec 5, 2016

Re: Bose SoundDock Volume Control Issue

Hello Roxane,

 

Thank you for the response.

 

I think this may be best resolved if you contact technical support for service. I wish there were additional troubleshooting I could provide for you.

 

If you go HERE, select your region, scroll to the bottom of the page, choose "Contact Us" and there will be a phone number.

 

Regards,

Joel - Community Support