I have the same setup and was unable to do it as well. The XG1v4-A 4K is pretty exclusive since it uses both IR and RF. I ended up not using the Bose remote (and decided not to buy a Harmony Remote) because we use the voice control functions too much and that’s a feature exclusive to Xfinity remotes. But that being said, none of the Bose codes work with the XG1v4-A 4K.
Hi Afikanan,
Many thanks for your post and welcome to the community. I'm sorry to hear you are having this issue.
If you select the following Link, this will provide some troubleshooting steps.
If this does not help resolve the issue, please let us know and we can look into this further for you.
Have a great day
Leon_C - Community Support
I have the same setup and was unable to do it as well. The XG1v4-A 4K is pretty exclusive since it uses both IR and RF. I ended up not using the Bose remote (and decided not to buy a Harmony Remote) because we use the voice control functions too much and that’s a feature exclusive to Xfinity remotes. But that being said, none of the Bose codes work with the XG1v4-A 4K.