Bose cr-pws III universal remote control is not controlling cable now

[Tah]

I paired the Bose remote to new Cox cable box, Contour2 with RF (radio frequency). It worked for a few hours, but now I can not control cable via the remote. Any ideas? Would it be helpful to factory reset and pair again? If so, how to reset?

[Brandon_M]

Hi Tah,

Thanks for the question.  The Bose remote that you have is not an RF, but an IR only remote.  Is IR control enabled on the cable box?  Which Bose system did this remote come with?

Thanks,

Brandon