The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.

Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.

Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.

Bose Customer Service Team
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Registered since

Apr 13, 2020

Bose lifestyle 650 sold red light

My bose lifestyle 650 has a solid red light and the remote does not work anymore since I did a factory reset on the system. The remote has a spinning circle and will not allow me to pair it with the system by holding the power button for 10 second on the console and pressing the light button and ok button on the remote. The bose system does not work at all anymore. Nothing displaying on the tv screen and no music if I try to connect bluetooth.