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Registered since

Dec 22, 2019

Bose remote -volume increase not working

This appears to be an early Bose Wave Music System


The volume increase button on the remote does not work - all other functions on remote appear to work....

Is there an android or IOS app for the remote control?


Re: Bose remote -volume increase not working

Hello Kutkinetic, 


Thank you for reaching out via the Bose Community. Welcome to the site. 


I'm sorry to hear you are having issues with your Bose remote control.


(We have removed your serial number as this is not permitted on the Community as per our guidelines.) 


It sounds like the contact may have deteriorated or corrupted on the remote. As a means of testing, I would recommend testing a new CR2032 battery but if that doesn't resolve the problem, I would encourage you to reach out to our support team via this link.


Kind regards, 


Jeff G - Community Support.  

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