mwilcoxk9
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Nov 25, 2017

Bose solo 15 ii won't control sharp roku tv model LC-43LBU591U

No problem programming apple tv and samsung blue ray. Searched all codes multiple times, also tried roku gaming codes. Cleared programming codes and tried a few more times. How can this TV model be added to the codes list so remote will work with TV? 

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Brent_B
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May 16, 2016

Re: Bose solo 15 ii won't control sharp roku tv model LC-43LBU591U

Hi mwilcoxk9, 

 

I'm sorry to hear that you've been unable to get the remote to operate the TV. Since you've been able to get your other devices to work, it does sound like you're following the procedure correctly. Let's try some troubleshooting to see if we can resolve this. Curiously, do you know if the TV communicates with its remote via IR, RF or Bluetooth? Is there an option to enable IR and re-try the Bose remote codes? Also, can you try to turn off any light detection, light effect or energy saving features the TV may have? Some newer TVs have a light detection feature that measures the ambient light in the room to automatically adjust contrast and brightness for a better picture, reduced energy consumption or to emit ambient light from behind the TV for reduced eye strain. These features can interfere with IR reception. Can you also try to clear the programmed codes in the remote and try to re-program them again? Here are the steps to do this:

 

To return the remote to its default state:

  • On the remote control, press and hold a source button (i.e., TV or CBL-SAT) until all six source buttons glow, then release. The button that was held remains glowing
  • On the number keypad, enter 981. The source buttons flash to confirm

 

Please let us know. 

 

Thank you 

spete10
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Nov 29, 2017

Re: Bose solo 15 ii won't control sharp roku tv model LC-43LBU591U

Hi,

 

I have the same issue with Sharp Roku TV(Model # LC-50LBU591U). Other devices are working fine. May be there are no codes available for Sharp Roku TVs. Could you please check.

 

Regards,

Simon

Brian_M
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Dec 5, 2016

Re: Bose solo 15 ii won't control sharp roku tv model LC-43LBU591U

Hi spete10,

 

Thank you for your post. The code you should be using when programming a Sharp TV to the Solo 15 II remote would be 0093. Note that this is the brand code, and there are many more internal codes that need to be tested by using the Volume +/- buttons during the programming process. If this is not working, please try the steps that Brent has mentioned above. 

 

Let us know how it goes!

 

Best regards,

 

Brian

spete10
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Nov 29, 2017

Re: Bose solo 15 ii won't control sharp roku tv model LC-43LBU591U

Hi Brian,

 

I tried below steps. Still no luck.

 

  • On the remote control, pressed and held source button for TV until all six source buttons glowed, then released. The button that was held remained glowing.
  • On the number keypad, entered 981 to remove existing code. The source buttons flashed to confirm. 
  • On the remote control, pressed and held source button for TV until all six source buttons glow, then released. The button that was held remained glowing.
  • On the number keypad, entered 0093. Tested the code by pressing channel/volume buttons. 
  • Pressed + to test the next code. Tested the code by pressing channel/volume buttons. 
  • Repeated above step until all 6 source buttons glowed and stopped.

 

Could you please confirm if there is a code available for TV model LC-50LBU591U. If not, could you please add it. Below are the details available for other universal remotes for this TV model. 

 

https://support.roku.com/article/212551937-how-to-set-up-your-cable-satellite-or-universal-remote-to...

 

Regards,

Simon

Brian_M
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Dec 5, 2016

Re: Bose solo 15 ii won't control sharp roku tv model LC-43LBU591U

Hi spete10,

 

Sorry to hear that the code didn't work. Thanks for sharing the steps you went through. It certainly sounds like you are going through the programming process correctly. If we cannot find an option that works for your TV, we can certainly escalate this to our engineering teams. Curiously, could you please repeat the steps you mentioned above with code: 2457?

 

Let us know if anything changes!

 

Best regards,

 

Brian

spete10
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Nov 29, 2017

Re: Bose solo 15 ii won't control sharp roku tv model LC-43LBU591U

Hi Brian,

 

I just repeated the same steps with code 2457. It did not work. Could you please forward the request to your engineering team.

 

Regards,

Simon

Brent_B
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May 16, 2016

Re: Bose solo 15 ii won't control sharp roku tv model LC-43LBU591U

Hi spete10, 

 

Thanks for responding. I will forward this on. One thing to note about the Solo 15 ii is that the codes are actually stored on the remote control itself. The codes can't be updated until a new version is released. 

 

Kind Regards

spete10
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Nov 29, 2017

Re: Bose solo 15 ii won't control sharp roku tv model LC-43LBU591U

Hi Bryan,

 

Does that mean that I will never be able to use the new code??

 

Regards,

Simon

Brent_B
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May 16, 2016

Re: Bose solo 15 ii won't control sharp roku tv model LC-43LBU591U

Hi spete10, 

 

Thank you for the question. Since there is no way to update the codes on the remote control itself, a new remote would need to be manufactured with an updated code set for this to work. 

 

Kind Regards