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Dec 27, 2017

Bose solo 5 Help

I have added a Solo 5 soundbar to a 40" Sony bravia tv. Source signal is over-the-air  via a ChannelMaster DVR+ model cm7500.  Optical audio connection from tv to solo works fine (code 0000); video is hdmi4, tv audio is turned off..  "manual' control with the channelmaster remote control works fine.  Second hdmi1 input with apple tv works fine, but uses apple remote.

Since all tv signals flow through the channel master, not having bose universal remote link, I am trying with the cbl/sat button, is  a real pain.

 

I have tried vol+ incrementing from 0198 code to find workable code  

--  nothing found yet,  guides or power control not functional.

Do I hit enter after vol+ increment?

Does someone know a working code? 

Will bose universal remote work with ChannelMaster? 

 

any help will be appreciated

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Re: Bose solo 5 Help

Hello hbs5370,

 

Sorry to hear you are running into this issue. The code that I found as well for Channel Master is 0198. Instructions for programming a code as follows:

  • power on source to control (if programming fails, power off the source and retry)
  • locate the code in which it is 0198 for Channel Master
  • on the Bose remote press and hold the source button until all six source buttons glow, then release. Only the appropriate source button will glow
  • on the number keypad, enter the code for the source brand (0198)
  • press Volume + on the Bose remote to select the first code for the brand
  • Test the source for basic functions (power, channel up and down, guide)
  • if the source responds to basic functions, press EXIT to save your settings
  • if the source doesn't respond, press Volume + on the remote to select the next code for the brand and test again. Repeat this until a working code is found and press EXIT to save

Let me know if this helps.

 

Kind Regards,

Joel - Bose Support

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Re: Bose solo 5 Help

Bose Universal Remote programming status:

Still unable to communicate with Channel Master DVR+   “over the air antenna box”

Note:  there is no  on / off  with this device —  it is in perpetual stand-by

 

 

TV system configuration  —  Over the Air tv signal to Channel Master DVR “box”

 

Channel Master IR remote controls all tv / dvr functions    (external 1TB hard drive storage) 

HDMI from DVR+  to tv input  —   speakers /  audio turned off

TV audio output  —  optical cable to Bose sound bar

 

Other  system inputs to tv

 

TV    Sony bravia tv    code 0000  bunch of v+  code advances    source power programmed

 

DVD (Video)   Sony cd / dvd player    0000  bunch of v+ code advances  source power programmed

 

AUX  (HDMI1)  AppleTV code 2414  full functionality programmed

 

CBL / SAT  (HDMI4)     Channel Master  code 0198 four v+ code advances then  forced exit 

all six source buttons blink 3 times

 

Sound bar power button synced with TV source power button

 

Any specific help you can provide relative to the above problem will be much appreciated.   hbs5370

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Re: Bose solo 5 Help

Hi hbs5370,

 

Thank you for the details. If this is still unable to control the Channel Master, I will pass this along to development. The universal remote has all the codes installed on the chip inside and can not be updated, so this would require a new remote once developed.

 

Let us know if you have any other questions.

 

Regards,

Joel - Bose Support 

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Re: Bose solo 5 Help

Thank you for the support  --  I look forward to a solution.

 

A second issue ( perhaps this should be a second submission?)

The soundbar seems to revert to default settings, e.g., dialog mode reverts to boom box mode, on power off.

Is there some way to retain settings on power down?

thank you

 

 

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Re: Bose solo 5 Help

Hi there hbs5370,

 

Thanks for the question.  There is no way to retain the dialog mode settings for the Solo systems.  Upon changing input or turning the system off, dialog mode is disabled.

 

If you have any other questions please let us know.

 

Best,

Brandon - Bose Support