Mar 1, 2020
I have to play one CD at a time. Any CD that I put in the CD changer that holds an additional 3 CDs will not play. I get a "disc error". Is there a fix? Thank You.
Thanks for reaching out via the Bose Community! Welcome to the site.
I'm sorry to hear you are having issues playing CDs with your multi-disc changer.
With regard to troubleshooting can you please try the following:
- Unplug all components of the system for a few minutes, then reconnect.
- Check the BoseLink cable of multi-disc changer to ensure there are no bent/missing pins.
- Try using a CD lens cleaning kit on the slots that are not functioning.
I hope this helps. Be sure to let me know how you get on.
May 13, 2020
I followed this procedure twice. A lot of lights flashing and churning. My cleaning disc has been stuck in slot #4, with a green light. The message on screen says "no disk."
I put a good disc in #1 in the wave unit, and it plays. I put it in slot #2 the first time and #3 the second time. After some churning, it did not play, but was ejected each time.
Shall I just accept that my multi-disc changer's useful life is over? Thank you.
From how you are describing this, and the troubleshooting you have done so far, I would recommend getting in touch with your local support team at this point.
You can find the contact information at this link, by selecting your country/region and then the 'Contact Us' option at the bottom of the page.