RB
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Dec 5, 2017

BoseV20

This has been a great system for many years.  Recently the system will not produce sound through the speakers but does have sound through the headphone jack.

I've checked all the connections on V20 box & base unit.  Also followed direction to reset unit to no avail.

Can you provide any help/sugestions?

 

RB

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Brent_B
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May 16, 2016

Re: BoseV20

Hi RB, 

 

I'm sorry to hear that you're experiencing this. Curiously, is this the same with all sources, even AM or FM? Can you check the LEDs on the Acoustimass module? If they are both off, then the unit isn't turning on for some reason. Can you try another outlet? Does the power cable or the audio input cable (that connects the media center and Acoustimass module) look damaged in any way? Please let us know. 

 

Kind Regards