Cinemate 130 connected to Sharp HDTV, Fios DVR/HD Box, Apple TV, and PS4 through HDMI passthroughs. Using Logitech Harmony One remote.
When i start an activity (doesn't matter which activity - watch TV, Apple TV, or Play a game), i hear a loud "POP" from the Bose system, then no picture shown on the TV. It requires a "power cycle" on the bose control unit, and then all devices work as they should.
I have re-ordered the start up of the system in the harmony app, I have unplugged accoustimass and all bose components, I have replaced all cables connecting the Bose reciever, and I have updated firmware - all to no avail.
Anyone have any other suggestions? Is it a bad Bose control unit? They already replaced it once within warranty when i purchased originally (would not calibrate correctly).
Any help is appreciated!
Jun 6, 2018
Hello hovaterp23! Thanks for posting and welcome to the Community.
I am sorry to hear that you are having trouble, but am glad to help! Let's try a system reset with the following steps:
If this doesn't resolve it, try unplugging all but one source and see if that changes how it behaves on start up.
Let us know the results!
Greg - Community Support
Dec 5, 2016
Thanks for trying those steps for us.
If you're looking to set up service or purchase new components for your CineMate 130, we'd suggest contacting support over the phone.
For technical support go HERE, choose your region, scroll to the bottom of the page and choose "Contact Us."
Joel - Community Support