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May 3, 2017

Cinemate voltage problems

Hi, I have a bose cinemate, which was purchased in the US, but is used in the UK via a US/UK transformer, my wife decided to buy a 'smaller, nicer looking' transformer, which is not a transformer at all and has put 240v through a 110v rated appliance and killed it, is there anyway to repair/reset it or is it done? Thanks, V
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May 16, 2016

Re: Cinemate voltage problems

Hi Allenvb, 


Oh no! I'm very sorry to hear that. Curiously, do you know which version of the Cinemate you have? Please go to the site HERE, select your country, scroll down and click on "Contact Us". This will pull up the phone number for you local service group. Please give them a call and see if they can assist. 


Kind Regards