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Feb 21, 2019

Companion 5 can not auto wake up after muted mode

Companion 5 mutes the speaker, and the control pod changes to the amber indicator automatically when the input signal of the connected audio source is inactive for several minutes. Companion 5 will not change back to the active mode automatically once the signal source resumed.  It is really inconvenience that a user has to press the control pod every time to manually activate the system when the system was muted due to the paused of the signal source. 


Is there any way to let the system wake up to the active mode when the signal source resumed/activated without pressing the control pod? or disabling the system changing to muted/sleeping mode when the signal source was inactive for several minutes? It is fine if it can be done with some small cost to me.


Community Manager - Retired
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Mar 15, 2018

Re: Companion 5 can not auto wake up after muted mode

Hi linge67,


Thanks for writing in!


Unfortunately, by design, the system will require a tap of the control pod to wake it from the muted mode after standby.  


Warm Regards,

Tony A - Community Support