jhelmer25
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Dec 8, 2018

Control the Alexa volume independently? [Bose 700 soundbar]

Alexa is always screaming at me.

 

Is there a way to control the Alexa volume independently from the source volume (in this case, SPD/IF)?

 

When I raise the volume enough to have it at an enjoyable level for music/movies, asking something like "what time is it" can be heard by my neighbors down the block.

 

If this is not possible, this is a much-needed feature that I would like to have escalated and prioritized if possible.

 

I'm surprised this isn't a staggering issue for a lot of other folks.

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GorFex
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Dec 7, 2018

Re: Control the Alexa volume independently? [Bose 700 soundbar]

So funny, because I mentioned this in a different thread earlier today. 

 

Definitely a terrible feature, especially since Alexa lowers the volume of whatever you are lisetning to (e.g., the TV) and then screams at you using a much louder volume.

 

It's ridiculous. Now, anytime I engage Alexa while something else is playing, I tell her, "Alexa, set volume to 15" and THEN I ask her what I want.  Once I'm done with her and am ready to go back to TV, I tell her to set volume to 30.  So basically I am manually turning her down and then talking to her, then manually turning her up and then re-engaging the TV.

 

Definitely not convenient, but at least it prevents our eardrums from being shattered by her screaming at us.

 

And yes, Bose should definitely fix this.

jhelmer25
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Dec 8, 2018

Re: Control the Alexa volume independently? [Bose 700 soundbar]

Good temporary workaround/suggestion. I'll start using it.

 

But it makes the "hands-free" value of Alexa go away. Either that or you have to use three voice commands to get one answer.

 

The volume difference is so major, I would even consider this a "Bug"

Moderator

Re: Control the Alexa volume independently? [Bose 700 soundbar]

Hi jhelmer25 and GorFex,

 

Thank you for posting.

 

I will absolutely pass this along to development as I can understand what you're describing with Alexa's volume at response with your volume at a higher level on the Soundbars.

 

If there is any additional information needed, I will reach out to both of you.

 

Kind Regards,

Joel - Community Support

 

jhelmer25
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Dec 8, 2018

Re: Control the Alexa volume independently? [Bose 700 soundbar]

Joel -

I appreciate your engagement. I will stay subscribed to this thread to be informed of future updates.

Cheers.
RJ Pablo
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Feb 4, 2019

Re: Control the Alexa volume independently? [Bose 700 soundbar]

Has there been any updates on this fix?
Moderator

Re: Control the Alexa volume independently? [Bose 700 soundbar]

Hello RJ Pablo,

 

Thanks for the question.

 

We have submitted this as a feature request to development about the separate volume for Alexa.

 

We cannot promise that this will be implemented, but if anything changes, we'll let the community know.

 

Kind Regards,

Joel - Community Support