I bought a set of Bose Multimedia 5 stereo speakers some years ago. Back then I was on Windows XP Pro. Now I'm on Windows 10 Pro. I hear a crackling sound whenever I load an email with a lot of images or a web page with a lot of images. I have tested my RAM (all 16 megabyes). I'm not finding a problem. (The problem could be in the RAM, I wouldn't know for certain). Do I need to update my speaker software? How would I do that? Advice, suggestions (please).
You may want to try a different USB port on the computer, this issue could be caused by an older USB or one that has damage.
Dear Mister Emmet_H Moderator-
Acting on your instructions I moved the Bose USB plug from one USB 3 port to another USB 3 port. The sound is still crackly / choppy when I load complicated emails or web pages. When I switched the plug from one port to the next I got a message from Windows stating my Bose Audio equipment is installed and ready to use.
I also tried unplugging and re-plugging the power supply cord. No help. The problem remains. Last, I went to the Windows 10 troubleshooter and ran through audio diagnostics. No help. The problem remains.