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gkmarine@optusnet.com.au
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Registered since

Feb 11, 2019

Home theatre 520 fault.

A number of times now had the system sound muffled then comes up fault call bose. Turned it off and disconnected Wi-Fi. Reset and checked for updates. Ok. Worked fine again for a few days but started again. Called bose, they told me to do what I already had done. Lasted 20 minutes then done it again. Called them and now don't want to talk to me. Sad a system only 3 yrs old and such "quality" has failed. Anyone have any ideas?
1 REPLY 1
Community Manager

Re: Home theatre 520 fault.

Hi gkmarine,

 

Thanks for posting on the Community!  I'm sorry to hear about the troubles, but would be happy to help!

 

  • When the issue happens, what source is being played?  
  • Does this issue happen on anything that's played like SoundTouch?
  • Has a factory default on the console been attempted?  This can be done in the system menu.

 

Let us know so we can further assist!

 

Warm Regards,

Tony A - Community Support