sumant
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Feb 17, 2017

Issue with my Bose Lifestyle 650 - Not recognising my Sony KD55X9300D

HI, I bought BOSE Lifestyle 650 Home Theatre today and running the set up but it is not recognising my SONY KD55X9300D. Not sure why? It shows other Model Names but not mine.

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sumant
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Feb 17, 2017

Re: Issue with my Bose Lifestyle 650 - Not recognising my Sony KD55X9300D

It's so bad that Bose do not even bother to give any reply.


@Sumant wrote:

HI, I bought BOSE Lifestyle 650 Home Theatre today and running the set up but it is not recognising my SONY KD55X9300D. Not sure why? It shows other Model Names but not mine.


 

Ryan_M
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Dec 13, 2016

Re: Issue with my Bose Lifestyle 650 - Not recognising my Sony KD55X9300D

Hello Sumant. If your model is not available in the menu, we would suggest trying other Sony models listed as manufacturer typically repeat codes across different models. 

sumant
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Feb 17, 2017

Re: Issue with my Bose Lifestyle 650 - Not recognising my Sony KD55X9300D

Hi,

I tried by selecting 7-8 closest ones but it did not work any of them. Only Volume control works with Bose Remote but no other control works like Channel Up/down, TV Power Off, TV Home etc.

Emmet_H
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Re: Issue with my Bose Lifestyle 650 - Not recognising my Sony KD55X9300D

Hi Sumant,

We have made note of this for future updates. 

cjp
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Feb 22, 2017

Re: Issue with my Bose Lifestyle 650 - Not recognising my Sony KD55X9300D

Hello Emmet_H,

 

I can also confirm there is zero functionality with the Sony Bravia XD9305 - you can only change volume. 

 

Thank you.

sumant
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Feb 17, 2017

Re: Issue with my Bose Lifestyle 650 - Not recognising my Sony KD55X9300D

Hi Emmet_H,

 

Thank you for response. Is there any clarity that this issue will get resolved with next release and by when we can expect the same?

I have got the speakers and thinking of switicking the LS650 to Soundtouch or something else and this will help me in finalising it. I am struggling to reach Bose Support to get any resonse.They keep me waiting for 45-50 mins and no one takes call.

Emmet_H
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Dec 13, 2016

Re: Issue with my Bose Lifestyle 650 - Not recognising my Sony KD55X9300D

Hello Sumant,

This TV is made specifically for the AU/NZ market. We do not have information specific to this TV but the update that is currently underway may help. You should see that update take effect by the end of the month.

lic25
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Feb 25, 2017

Re: Issue with my Bose Lifestyle 650 - Not recognising my Sony KD55X9300D

I believe same issue with TV Model Samsung UE55KU6400 55" TV. I couldn't find it in the list of TVs available from Samsung

sumant
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Feb 17, 2017

Re: Issue with my Bose Lifestyle 650 - Not recognising my Sony KD55X9300D

Hi Emmet_H,

 

Do we have any update on the patch for this issue?  Will it be able to fix the issue?