Joel_D, Greg_B, Brandon_M - what is the word on the Green Line issue

[GoneGator]

Hey guys, we've been patient. It was stated Bose would no longer swap consoles for customers to try and resolve the problem. And since then... dead silence. What is going on? When will we get any type of answer or fix... or refund?

Would love for my Lifestyle 600 to work as advertised! FWIW, swapping sources on the remote no longer works for me. 

https://community.bose.com/t5/Home-Theater/Lifestyles-650-Green-Vertical-Line-on-Edge-of-Screen-4K-p...

[Joel_D]

Hello GoneGator,

Thank you for posting. I will be answering you on this thread. I will be closing this one to keep this issue in one place.

Warm Regards,

Joel - Community Support