seanrkelly
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Oct 18, 2017

LS650 Subwoofer stopped working after Oct2017 Firmware update

After todays firmware update (18 Oct 2017) the subwoofer does not work when the system powers on - no bass at all.  I have to remove the power cable o the sub for a few seconds then re-attach to get to work.  I have to do this every time I power on system.  Anyone else seeing this problem?

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seanrkelly
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Oct 18, 2017

Re: LS650 Subwoofer stopped working after Oct2017 Firmware update

Author Accepted Answer selected by seanrkelly

Thanks for taking the time to respond Squadie; in the end after speaking with Bose support, i had to replace the whole unit so i’m All good now.

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Squadie
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Apr 4, 2017

Re: LS650 Subwoofer stopped working after Oct2017 Firmware update

Not with this firmware update but, with one in the past.
With the console turned on, unplug both the rear and sub speakers, perform a factory settings reset, leave all off for half an hour, then turn your bose system back on, following initial setup instructions.
This should sort any pairing problems with wifi speakers.
Hope this helps.
seanrkelly
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Oct 18, 2017

Re: LS650 Subwoofer stopped working after Oct2017 Firmware update

Author Accepted Answer selected by seanrkelly

Thanks for taking the time to respond Squadie; in the end after speaking with Bose support, i had to replace the whole unit so i’m All good now.

View solution in original post

Community Manager - Retired
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Sep 2, 2014

Re: LS650 Subwoofer stopped working after Oct2017 Firmware update

Thanks for the follow up.  We'll note this thread as resolved for now.