I have a LifeStyle 600.
Never had any issues, until today.
I can no longer use the remote control to switch between SoundTouch presets 1-6. I tried both channel up and down and the numeric buttons.
Apart from this issue, the remote control is working fine.
Any help would be highly appreciated.
Thanks in advance!
Thanks for reaching out and posting in the forums.
I am sorry to hear you're having some trouble with your remote, but let's work together and get this resolved. We can start by a quick reset of the system, this more often than not resolves small glitches.
Reset your system by following these steps:
Reset your control console by following these steps:
I look forward to hearing how you get on.
Thanks for your reply.
Around the same time you posted your reply, I was able to figure out what was causing my issue: the TuneIn service.
I've replaced a few of the TuneIn presets with the new RadioPlayer service and tadaaaaaaaa ... I was able to switch between the presets again.
Thanks for your help! Hopefully this also helps someone else out.
Thanks for getting back to me and sharing your solution with others.
I am so glad that you have resolved your issue. Please let us know if you need help in the future.
Aug 13, 2018
I too had the same problem with the Remote Control unable to select any presets. After reading the reply about the strange problem with a Tune-In station being in the preset list I deleted that Tune-In station and all's well! It would be wise to get the work out to Lifestyle 600 users about this potential issue.
Thanks for reaching out and welcome to the Bose Community Forums.
Thanks for posting your workaround solution, I am sure it will help others. I am glad it helped you to resolve your issue.
If anyone else has this issue and is able to fix it by deleting and readding your presets, please do let me know.