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jpcavalcanti
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Sep 1, 2018

LifeStyle T20 Remote control replacement

Hello!

The remote control (RC20T) of my lifetsyle T20 is damaged and I am looking for replacement.

Could you please support and let me know what options do I have?

Thanks in advance.

JP 

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Greg_B
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Jun 6, 2018

Re: LifeStyle T20 Remote control replacement

Author Accepted Answer selected by jpcavalcanti

Hello jpcavalcanti! Thanks for posting and welcome to the Community.

 

We do have replacement remotes available for your Lifestyle T20. You can contact Customer Support HERE to place an order. Before you place an order, is you remote physically damaged or does the console not respond to the remotes commands? 

Best Regards, 

 

Greg - Community Support

 

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Greg_B
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Jun 6, 2018

Re: LifeStyle T20 Remote control replacement

Author Accepted Answer selected by jpcavalcanti

Hello jpcavalcanti! Thanks for posting and welcome to the Community.

 

We do have replacement remotes available for your Lifestyle T20. You can contact Customer Support HERE to place an order. Before you place an order, is you remote physically damaged or does the console not respond to the remotes commands? 

Best Regards, 

 

Greg - Community Support

 

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jpcavalcanti
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Sep 1, 2018

Re: LifeStyle T20 Remote control replacement

Dear Greg, 

Thanks for your reply.

There was a battery leakage inside the remote and it stopped working after that.

Best Regards,

JP

Greg_B
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Jun 6, 2018

Re: LifeStyle T20 Remote control replacement

JP,

 

That does qualify as physical damage! A replacement remote is indeed warranted. 

 

Have a great day!

 

Best Regards,

 

Greg