I have had the above system for a number of years, set up for me by the Bose retailer, and it always performed well. However, the equipment has been in storage for 18 months while I was living in temporary accommodation but I am now trying to set it up in conjunction with a new tv, a Samsung 8 Series Smart TV.
The tv is working correctly but when I tried to connect the soundbar through an optical cable it identified the equipment as a computer - this is now stuck on my sources list and I cannot remove it. Since then I have disconnected the power, optical & HDMI cables and waited 30 secs before reconnecting the optical & power cables, then the HDMI. The system has now been identified as a Bose Soundtouch Server but without any sound. I have now been able to get sound by pairing the tv's Smart remote with the system. However, presumably because I haven't been able to go through a setup process, the power, source and volume buttons on the Bose remote are the only ones that are working. The setup button on the Bose control unit doesn't take me into a setup process. If the system is switched off the setup button can be used to switch it on but with no sound and a message on the remote's screen saying System Setup see TV, however the source button on the control unit does switch on the system with sound.
Hoping someone can come up with a solution with this problem as I would like to be able to access the UNIFY menu and go through the ADAPTIQ audio calibration process. Also, I would like to be able to use all the functions of the Bose remote once again.
Thanks in advance,