sachinus2010
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Nov 9, 2018

Lifestyle 48 VS2 HDMI port not working

Hi,

I have a LS48 Series IV.

Looks like the Output HDMI port of the VS2 is not working. There was some flikering sound and grainy display couple time all of a sudden. When I readjusted the HDMI cable to the output port, it went away. But it looks now that the it's beyond that simple touch readjustment. 

There is no display on the TV. No issues when I plug the HDMI cable to the Xfinity HDMI out port. So, it's definitely not a HDMI cable issue.

 

I again tried to readjust the HDMI cable into the output port. It showedup while adjustment, but not after I left it as is.

The audio works perfectly. I think it needs a change of the HDMI port. 

Any suggestions for the repair or if it's a normal HDMI port, can I buy something off market and replace it.

Thanks !

Sachin

 

 

 

1 REPLY 1
Moderator

Re: Lifestyle 48 VS2 HDMI port not working

Hi Sachin,

 

Thanks for the question!

 

You may be able to order a replacement for your VS-2 by contacting customer support via phone.

 

As far as repairing the VS-2 yourself, it may prove to be difficult to repair it yourself due to the numerous pins in an HDMI connector relative to the size.

 

Let me know if you have any other questions!

 

Best Regards,

Brandon - Community Support