Does the PMC (personal music center) remote work work when you are very close to the system or is it displaying this message regardless of distance? Can you try a new set of batteries? Are you able to get any of the buttons to respond? Let's try to re-establish the link between the PMC remote and the multi-room interface. To do this:
Please let us know if this doesn't work, or if you have any additional questions.
Oct 10, 2017
Hi Gpschulz and ColinCR,
I'm sorry to hear that. Please reach out to your local service group to see if they can assist. If you go to the site HERE, select your country, scroll down and click on "Contact Us" you should see their phone number.