My new lifestyle 600 remote is unable to control my Samsung TV model no. UA40C6200UM. I have tried automatic setup as well as manual, for both I get confirmation that setup done but my Bose remote won't power on/off TV. In fact during manual setup I was able to find this exact model number in Bose list but still doesn't work.
Strangely I never faced such problems while using my other Bose system LS 235 ii remote.
Also is there a way to teach the new LS 600 remote similar to what's available in previous LS systems?
Mar 13, 2017
I have the same issue with my 650 and a Sony TV (same remote). It says you have set it up but the remote still doesnt control the TV at all so its not limited to Samsung TVs
Jun 15, 2017
I have the same issue with my Samsung TV, Charter cable remote and Samsung Blu Ray player. The Lifestyle system has the product numbers but won't talk to the devices. Next steps?
Sep 15, 2017
Same problem with LG 47LM6600TC, it finds the TV in the list but then comes up with an error saying contact Bose support. Any answers on this issue?
Sep 17, 2017
So far haven’t been able to fix the problem. Even the latest firmware upgrade hasn’t addressed it,.
Wondering why none of the Bose engineers are giving a solution for this. This is a bare minimum that I would expect from an universal remote. Very disappointed with Bose on this.
Sep 25, 2014
Thank you very much for bringing this to our attention. We would like to verify a few things and collect as much information as possible to pass over to our development team if needed. If you are currently experiencing issues controlling a device using the Lifestyle 600/650 remote, please answer the following questions:
Let us know the answers to questions, and we can take it from there! Thanks!
1. Yes, the samsung TV remote works with other devices like panasonic blueray player.
2. Yes, both are On
3, tested with 2 different types of HDMI cable.
4. done rebooting.
5. Wifi and ethernet tested.
6. connected IR yes.
7. my TV models have tested this with are: Samsung QA55Q7FAMWXXY and QA75Q7FAMWXXY
Sep 30, 2017