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Mar 18, 2018

Lifestyle 650 remote and LG OLED TV

I have a 650 with an LG OLED c7 tv. The Bose is hooked up to the TV using the HDMI/ARC input in the TV. The remote will turn the TV off but will NOT turn the tv on. I have tried to reset both the Bose and TV by unplugging both and waiting a few minutes but did not work. Strange that the Bose remote will turn off the TV but not on. Any suggestions?

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Dec 5, 2016

Re: Lifestyle 650 remote and LG OLED TV

Hi Acgold,

 

Thank you for the post.  Are there any CEC settings we can check in the TV? Can we make sure CEC is at least enabled in the TV menu?

 

We can also try changing HDMI-CEC in the Lifestyle console from "On" to "Alternate CEC".  This may help with the power on issues.

 

Let us know if this does/doesn't help so we can get this resolved.

 

Best Regards,

Brandon