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Registered since

Dec 30, 2016

Lifestyle V35 Home Entertainment System

My Lifestyle V35 volume is stuck at 30, it cannot go more than 30. I tried updating it, but the setup button takes me to system information not the page that allows me to update it. I have tried the reset which is holding the power button for 5 secs. This does not work. Please is there a solution for this problem.