I'm sorry to hear you're having issues with your AL8 transmitter. I'd be happy to help.
I'd recommend trying the following in an attempt to troubleshoot the problem:
- Reset the product
Turn off the media center connected to the transmitter
Disconnect the transmitter and receiver power supplies from the power outlets. Wait 30 seconds
Reconnect the transmitter and receiver power supplies
Retest the system
- Be sure the power outlet works.
- Test with another outlet if possible.
You mentioned the power cord is okay, how were you able to determine this?
I'll look forward to hearing from you.
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