Need a Soundock remote

Silent Starter

Need a Soundock remote

I have lost the remote for my Bose Soundock. I can’t find a model number on it anywhere. It doesn’t have a doc for iPhone. It came with a USB dongle to wirelessly play music from your computer. (Before Bluetooth). I just want to connect via cable to my apple iOS devices but without the remote I can’t switch it to Aux mode. Need a remote or even better, a way to spoof it to stay in Aux mode. 


Thanks for for any assistance!


Clyde Mize 


Re: Need a Soundock remote

Hello Clyde Mize,


Thank you for posting and welcome to the community!


The best thing to do is contact support for a remote. 


If you go HERE, select your region, scroll to the bottom of the page, choose "Contact Us" and a number will be listed for support.


Make sure you have your serial number written down or ready when you call so they can find the correct remote for you.


Let us know how it works out.


Best Regards,

Joel - Community Support