The Bose Community Forum was launched at a time when robust online support was not available for Bose customers. Over the past several years we have added new online service channels that provide a more interactive and complete digital experience. Additionally, we have enhanced the My Bose Account capabilities to deliver a more personalized and self-service experience. As a result, Bose has made the decision to close Community Forum for Consumer electronics products on September 30th. The Bose Pro portion of the Community will still operate as usual.

Please visit our support homepage to experience one of our many other digital service channels or simply use your Community log-in credentials to sign in to your My Bose Account to view your orders and view support options.

Thank you to all who have contributed and benefited from interacting in our Community. We look forward to continuing to serve you online.

Bose Customer Service Team
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Registered since

Oct 17, 2019

Netflix and Amazon Prime sound through a Lifestyle 600

Had initial issues with sound with Netflix and Prime apps through a Lifestyle 600 but connected using the optical cable rather than HDMI and seemed to be ok. Now having voice sync problems on Prime only and Netflix gives voices a muffled tone.

This only happens if I use the Bose remote control and select Widgets/Apps in the ‘more’ button. Using the TV remote and changing the AV input manually then selecting the apps the sound is perfect. I would be disappointed if I have to use two remotes.