Drigga
Strident Supporter
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Jan 21, 2019

New Update file for Soundbar available

Hello Bose Team,

I noticed that there‘s a new Update-File available on:
https://www.bose.com/en_us/support/article/updating-your-soundbar-700.html

Can you provide us with some information please?

Regards
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Doda
Audible Advocate
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Feb 24, 2019

Re: New Update file for Soundbar available

This update make my soundbar700 brick. Do not update this file
Drigga
Strident Supporter
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Registered since

Jan 21, 2019

Re: New Update file for Soundbar available

You're not the only one. I know 6 other people whos sb700 got bricked after update...

 

Bose whats wrong with the file? You should stop the rollout asap!

 

Don't do that update!

Moderator

Re: New Update file for Soundbar available

Hi All!

 

Thank you for taking the time to post to the community!

 

The last update was released to update the legal disclosure for the software and hasn't affected any of the functionality of the Smart Home speakers. 

 

However, If you do experience any issues with the speakers following the update, I would recommend factory resetting the system, the instructions for this can be found here. If this fails, contact our technical support team and they will be more than happy to assist you, the contact details can be found here.

 

I hope this helps! Have a great day! 

 

Jessie - Community Support