jjsopko@gmail.com
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Jun 2, 2020

No contact between Remote and Soundbar 700. Remote blinks w

 
1 REPLY 1
Sam_F
Moderator

Re: No contact between Remote and Soundbar 700. Remote blinks w

Hey jjsopko,

 

I'm sorry to hear you're having some trouble pairing your remote to your Soundbar 700. Is this the first time you're setting the system up?

 

If so, have you yet encountered the Bose Music app - where you can set up the remote connection? I could suggest trying the following to help you pair the remote without using the Bose Music app which may make things easier:

  1. Unplug your router to disconnect the soundbar from the Internet
  2. On the remote control, simultaneously press and hold the Volume down and Left navigation buttons for five seconds to clear pairing memory of the remote. The Power, Source Power and TV Input icons at the top of the remote will blink three times
  3. On the soundbar, press and hold the Action ○ button for five seconds. The light bar will glow continuously while the button is being pressed
    When the soundbar is disconnected from the Internet, the Action button will not attempt to access a voice assistant
  4. On the remote control, press the Center navigation button once. Within a few seconds, the six source icons on the remote will blink three times to indicate it has paired with the soundbar
  5. Plug in your router. It may take a couple minutes for the router to restart and reconnect all devices to the Internet

Let me know if that helps you out! Please let me know if you have any queries about the app or your Soundbar set up - I'd be happy to help.

 

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