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Jun 25, 2017

No soundtouch audio with Bose LifeStyle 600

I have sound everywhere just no audio when I try to use my SoundTouch.

1 ACCEPTED SOLUTION

Accepted Solutions
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Jun 25, 2017

Re: No soundtouch audio with Bose LifeStyle 600

Author Accepted Answer selected by captgadget

I finally called tech support and finally got it running again. After exhausting several steps he had me power it down then unplug the power from the console. After 30 seconds plugged it back it and it was then up and running again. Thanks

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Community Manager - Retired
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Mar 15, 2018

Re: No soundtouch audio with Bose LifeStyle 600

Hello captgadget

 

Thanks for writing in!  Sorry to hear about the sound issues, but would be glad to help!

 

  • When in the SoundTouch app, what sources are you trying to use with the Lifestyle 600 system?
  • Does it happen to all SoundTouch sources?
  • Does the source look like it's playing in the SoundTouch app?
  • Have you been able to reset the system by disconnecting power for 30 seconds, as well as your router?

 

Let us know so we can further assist!

 

Warm Regards,

Tony A - Community Support 

 

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Enthusiast
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Registered since

Jun 25, 2017

Re: No soundtouch audio with Bose LifeStyle 600

Author Accepted Answer selected by captgadget

I finally called tech support and finally got it running again. After exhausting several steps he had me power it down then unplug the power from the console. After 30 seconds plugged it back it and it was then up and running again. Thanks

View solution in original post

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Community Manager - Retired
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Mar 15, 2018

Re: No soundtouch audio with Bose LifeStyle 600

Hi captgadget

 

Thanks for the update and glad things are back to normal!

 

Let us know if anything else comes up

 

Regards,

Tony A