I have the original Acoustic Wave System with Cassette Player. Everything works except my player. When you start it, it immediately clicks off. I was told you cannot get parts or even have any repairs done to this system. Can anyone help me? I am original owner of the system...bought in '85.
Thanks for reaching out to the community. I am very sorry to hear that you're currently unable to plat cassettes on your Acoustic Wave System. I'd love to offer some troubleshooting for this issue.
I would firstly recommend that you attempt using multiple tapes with your system, does this issue occur with all your cassettes?
Following this I would also suggest try using a cassette player head cleaner. Sometimes a dirty tape head can cause playback problems.
Please get back to us with any results you find with this troubleshooting.
Has anyone else in the community also come across this issue? If so, please get involved.
Tegan M - Community Support
Thank you for your quick response/reply! As of this past weekend, I have another issue. I was listening to my Bose AW radio yesterday when it totally stopped working. I guess my question now is in regards to whether there is a place that can work on these and can parts be found. Will it be worth my keeping the unit?
Thanks for your help!
Thanks for getting back to us! I'm sorry to hear about this added issue you have recently experienced.
When you say that the radio stopped working, could you please elaborate on what happens? Does the system turn off? Does it just stop playing sound?
It is possible that you may be able to find a 3rd-party service supplier, however, we would not be able to make any direct recommendations. I'd be happy to look at some possible troubleshooting steps with you beforehand. Also, were you able to test the suggestions made by @Tegan_M above?
Thank you for the instant reply...I was very pleased! I had not gotten to try out the suggestion Tegan had made since I only got his reply this morning and my unit totally stopped working yesterday. There is no power to it now. It doesn't come on at all.
No problem! Ok, let's try some things to get some power back into the unit. Could you please begin by resetting the Acoustic Wave AW-1. You can do this by following these steps:
Also, please test and alternative power outlet!
Let me know how you get on with these steps.
I will try that suggestion sometime this afternoon when I can. I will get back to you then.
Thank you, Mara