Mar 26, 2019
Thanks for posting in the community. I am sorry to hear you are not happy with the options for bass adjustment, I will pass your feedback to the development team!
Should you need anything else please get in touch.
Have a great day!
Zoe C - Community Support
Thanks for the prompt response. I really want to see that bass control in the app. Also, I would like to know if there is an option for trade in/upgrade program
Thanks for getting back to us!
If you reach out to your local customer support center they will be able to explain what options are available to you. You can do this by clicking this link here, selecting your region, scrolling to the bottom of the page, and selecting contact us.