ljenson
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Aug 16, 2019

Presets disappeared

After doing the wave update, my streaming app SiriusXM disappeared.  I re-added it and

re-added my presets but today presets are gone.  Why does it do this?

Thanks,

1 ACCEPTED SOLUTION

Accepted Solutions
Jeff_G
Moderator

Re: Presets disappeared

Author Accepted Answer selected by ljenson

Hello ljenson, 

 

Thanks for posting. 

 

I'm sorry to hear you are having issues with your presets. With regard to troubleshooting, have you tried to sign out of the Sirius account, and signed back in? After this, when adding the presets, have you checked the preset drawer in the SoundTouch app to ensure the presets have been saved? 

 

I'll look forward to hearing from you. 

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1 REPLY 1
Jeff_G
Moderator

Re: Presets disappeared

Author Accepted Answer selected by ljenson

Hello ljenson, 

 

Thanks for posting. 

 

I'm sorry to hear you are having issues with your presets. With regard to troubleshooting, have you tried to sign out of the Sirius account, and signed back in? After this, when adding the presets, have you checked the preset drawer in the SoundTouch app to ensure the presets have been saved? 

 

I'll look forward to hearing from you. 

Feel more. Do more. Be more.
Come check out my profile here. New to the community? Check out the Getting Started board.
Help others find answers to your questions by clicking on 'Accept as Solution' at the bottom of a reply.
If you see a post you like, make sure to give it a thumbs up!

View solution in original post