Moderator

Re: Problem - Cinemate Digital Home Theater System won't Turn On

Hello Reusan50@gmail.com! Thanks for posting and welcome to the Community.

 

I am sorry to hear you are having trouble! To clarify, after resetting your system your interface module light does not blink, correct?

 

Best Regards,

 

Greg - Community Support

Mickey
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Jun 27, 2018

Re: Problem - Cinemate Digital Home Theater System won't Turn On

Hello. I had the same issue. I contacted Bose customer service and they were wonderful. I shipped my system back to Bose and they rebuilt it. Cost me just less than $100 and they paid for shipping both ways. I think they had it for about 2 weeks. Pretty good since I’ve had my system since around 2002!
Mickey
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Jun 27, 2018

Re: Problem - Cinemate Digital Home Theater System won't Turn On

Contact Boses customer service. I had the same issue. I sent it back to Bose, they rebuilt it and sent it back. Cost less than $100 and they paid shipping both ways. Took about 2 weeks.
elwickb@sbcglobal.net
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Dec 5, 2018

Re: Problem - Cinemate Digital Home Theater System won't Turn On

I have red light on control module and cinemate wont turn on or show green light. What am I doing wrong.
Community Manager

Re: Problem - Cinemate Digital Home Theater System won't Turn On

Hi elwickb.

 

Thanks for posting!  

 

I'm sorry to hear you're encountering similar issues and have you tried any of the troubleshooting from this post?  If the steps don't seem to help, I would recommend using the link that Greg left from the previous post to reach out to support in your area.

 

Warm Regards,

Tony A 

didisetiabudi62yahoo.com@gmail.com
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Dec 7, 2018

Re: Problem - Cinemate Digital Home Theater System won't Turn On

Problem is my at module interface cinemate..no respon
JesseVincent144
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Dec 16, 2018

Re: Problem - Cinemate Digital Home Theater System won't Turn On

It’s in the remote. I had the same problem. Only red light, no green light ever. So frustrating. Take the remote cover off and operate it. One of the buttons are under pressure and causing nothing else to work on the remote. Your welcome.
TomStein
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Dec 23, 2018

Re: Problem - Cinemate Digital Home Theater System won't Turn On

... this works for me (replacing the Infrared Receiver-Module into the Cinemate Interface):
https://www.youtube.com/watch?v=gAFMKGkHUmo
The first defective infrared receiver in the last 30 years ...
Christmas greetings from Germany
Tom

For all the people to hate reading forums as much as me i made this video for your. How to fix your Bose infrared module. Get that red light to turn green you will need these tools. *a soldering gun *a desolderin pump *screw driver *double sided tape *wire snips