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Registered since

Nov 25, 2020

Solo 5 audio cuts out after fast forwarding DVR

I recently purchased a Bose Solo 5 TV Speaker.  I have an older Vizio 46" TV and Dish Network.  Last night I hooked everything up.  I still have more work to do to balance the bass and dialog functions. I did get the universal remote programmed, however the Guide button won't retrieve the guide.  Gotta figure that out yet.


The most annoying issue is that when I fast forward through commercials from programs I've recorded on satellite's DVR, about 5 sec. after returning to the program the audio will go out for about 10 sec. or so, then work fine until fast forward again.  I don't have this issue with the Solo 5 disconnected.


I am using the fiber optic cable and have the TV audio turned off.  Has anyone else experienced this issue and what have you done to correct it?  Any help is appreciated.

- Dennis



Re: Solo 5 audio cuts out after fast forwarding DVR

Hi Dennis,


Thank you for taking the time to post and welcome to the Bose Community! I'm sorry to hear you're experiencing some difficulty with audio cut-outs on your Solo 5, but I'd be happy to assist!


Have you tried resetting the system by unplugging the system for 5 minutes and plugging it back in? This should refresh the system and get rid of any glitches. 


Let me know how you get on!

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