tachypro
Participant
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Registered since

May 21, 2018

Solo TV Speaker locks up

Occasionally on power-up unit turns ON, does not respond to Bluetooth connect command AND will not shut off.  Requires power disconnect to reset.

 

Gets old.  Any suggestions?

1 REPLY 1
Joel_D
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Dec 5, 2016

Re: Solo TV Speaker locks up

Hello tachypro,

 

Thank you for posting.

 

This does not sound like normal behavior and you should not have to keep power cycling your Solo system.I would suggest to contact your local service center. If you go HERE, select your country, scroll to the bottom of page, choose "Contact Us" and there will be a phone number displayed.

 

Let us know how this works out for you.

 

Kind Regards,

Joel - Community Support