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Dec 8, 2018

Sound Touch 300

My Sound Touch 300 works amazingly with Bluetooth ie music or YouTube videos, but when I switch to TV mode it’s just loud flat sound. The sound bar is working but the quality isn’t there, it’s better than the internal TV speakers but lacks the boom/rattle of a surround sound system. Again, when blue tooth is running the sound is beautiful. Any help?
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Dec 5, 2016

Re: Sound Touch 300

Hi JZJoseph,

 

Thanks for the question, and I'm sorry to hear about the issues you're having.

 

Do you have any sources built into your television?  Is it a smart TV by chance?  If so, do those also sound just as flat?

 

What is the brand and model of your television?

 

Let me know so we can get this working for you.

 

Best Regards,

Brandon - Community Support