Koz
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Feb 8, 2019

Sound will not play from Bose AV35 when switched to play something from my TV apps

I have a New 2018 Sony Bravia 4k TV and setup a Bose AV35 system to it, the Bose works when the input is playing from the cable box but when I switch to Netflix or built-in apps on the TV the sounds continues to play whatever is on the cable box. How do I set this thing up to switch the sound output to whatever is actually playing on the TV (such as Netflix or apps) instead of it staying on the cable box?? Thank you for any input  

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Re: Sound will not play from Bose AV35 when switched to play something from my TV apps

Hi Koz,

 

Thanks for posting on the Community!  Sorry to hear about the troubles, but would be happy to help!

 

In this case, the AV35 consoles did not support ARC yet, so in order to get audio from the TV, you will need to connect an optical cable from the Sony TV to the console's TV audio input.  

 

Let us know how it goes!

 

Warm Regards,

Tony A - Community Support