SoundDock Portable digital music system charging issue

[vcowgrl37]

System will not charge or play any ipods or iphones....I have disconnected everything and rebooted everything..The docking station charges itself, but it won't charge any devices or play songs from any devices...Any other suggestions to try.

[Joel_D]

Hello @vcowgrl37,

When was the dock last working for you, was it before an update for your Apple devices?

Kind Regards,

Joel

[CamiA]

I have applied updates to my phone. I can not be sure if it was working after the updates or not, but if so is there a way to reverse the update?

[Joel_D]

Hi @CamiA,

Thanks for posting. I would have to refer you to Apple support for a way to downgrade your Apple software.

Kind Regards,

Joel